How We Work
Delivery Quality and Safety
DELIVERY
We fully recognize that the on-time delivery of large-scale construction projects is a primary requirement for all of our clients. Sumer Hills has an enviable reputation for meeting deadlines and successfully handing over projects on schedule. We are very proud of the reputation for reliability. This has been built throughout the Company’s history and we aim to maintain it at all costs. As an integral part of this commitment we have developed a series of procedures and processes that reflect our quality and delivery ethos. These are available to all staff via our internal Sumer Hills Intranet. Regular updates and training sessions are held to ensure that all staff is aware of our standard operating procedures. From project award onwards, we interact closely with clients and consultants to firmly establish all project requirements. We ensure that controls for resources, workmanship, documentation, inspection and testing, handover and all other on- and off-site activities are fully established and implemented.
QUALITY
At Sumer Hills we are committed to providing our clients with the highest standards of quality and service available. Our fundamental obligation is to provide a construction service which complies with building regulations, international and local legislation and, of course, client requirements. The Company has a duty of care towards its employees, suppliers and subcontractors, all other external companies involved in the building process, the end-users and the environment as a whole. We have established a sophisticated Management System, with trained staff and operatives, and can allocate resources, equipment and plant efficiently. Using appropriate key performance indicators for sites and personnel, we are able to regularly monitor and evaluate its effectiveness. A trained, confident and informed workforce is the key to our success. We are fully committed to achieving customer satisfaction by maintaining the highest possible levels of quality and through the punctual completion of our projects.
HEALTH AND SAFETY
The health and safety of our employees and everyone else affected by our activities along with the protection of the environment in which we operate is fundamental to the success of our business. The health and safety of our people and local communities as well as the environment in which we operate always comes first in Sumer Hills. Our philosophy is to continually strive for a ‘Zero Harm’ environment. Accordingly, we implement comprehensive health, safety and environmental policies and procedures throughout our operations, in the belief that all incidents are avoidable. HSE policies and procedures are supported by visible and committed management involvement as demonstrated in our HSE policy, and out Target Zero Management Commitments.